Pasifika Rise
What it is
An online Pasifika-led clinic for mental health, ADHD consults, repeat medicines, certificates, second opinions and other non-urgent requests.
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Evidence-based care, grounded in Pasifika valuesPasifika-led health services.
Online, non-urgent health support led by Pasifika, for Pasifika. We review your questionnaire, available results and records, and may ask your GP for more information with your consent.
Takes about 5 minutes. No account needed, free to start.
Not for emergencies
Pasifika GP-led
Usually seen in 24 to 48 hours
What happens when you reach out
A clear path, no waiting rooms.
1
Choose the right path
New patient, returning patient, ADHD consult or another request.
2
Clinical review first
We review your answers, records and results before booking.
3
Payment, consult, plan
If online care fits, we send the payment link and next steps.
Safe and confidential
Pasifika by design
GP-led care
Online, wherever you are
How the clinic works
Clear, online care with clinical review first
Pasifika Rise is built for non-urgent health needs. We make the first step easy, then a New Zealand clinical team checks whether online care is the right fit.
What it is not
Not emergency care, not crisis monitoring, and not a replacement for urgent medical help. If you need urgent help now, call 111 or free call or text 1737.
What we review
Your questionnaire, available results, screening records, recent blood pressure, CVD risk, medicines and other relevant notes. With your consent, we may ask your GP for more information.
1ChoosePick new patient, returning patient, ADHD consult or another request.
2Tell usComplete the online questionnaire or contact us for help booking.
3ReviewOur team checks your answers, records and results first.
4ContactWe aim to contact you within 24 to 48 hours with next steps.
5PlanIf online care fits, payment is confirmed, then you receive a consult, plan and outcome.
What we help with
A focused set of services
We keep it deliberately niche, the things families ask for, all online and Pasifika-led.
Mental health support
Anxiety, low mood, stress and the heavy stuff. Talk it through with a Pasifika clinician and leave with a clear plan.
ADHD assessment
Assessment and diagnosis for adults and rangatahi, so you understand what is going on and what actually helps.
Repeat prescriptions
Cannot get in with your own GP in time? We can review and continue your regular medicines so you do not go without.
Second opinions and diagnosis
Want another set of eyes, or a first answer on something? We assess, explain it plainly, and point you to next steps.
Alcohol and drug support
Non-judgemental help to cut back or stop. We meet you where you are and connect you with local supports.
Medicinal cannabis
Assessment where it is clinically appropriate, with honest advice, including when it is not the right option for you.
Who it is for
For Pasifika, and our aiga
Pasifika Rise is for Pacific people and their families, anywhere in Aotearoa. If things feel heavy, you can reach us.
- Pasifika of any age carrying stress, low mood, anxiety, focus or attention concerns, or things that feel too big to hold alone
- Whānau who want to support someone they love and are not sure where to start
- Anyone who has found cost, distance, or feeling judged has got in the way of help before
Grassroots, and built to last
Pasifika Rise works two ways. Our charitable trust partners with local communities and organisations to keep care grassroots and reach families who need it. Alongside it, our clinical service runs the consults online, and the trust can put funding back into that work. Pasifika GP-led, affordable, and culturally safe.
For Pasifikaevery age, from tamariki to elders
Across NZonline, wherever you are
Why we exist
We carry more, and get less help
Pasifika face poor mental health and health outcomes in Aotearoa, yet we are among the least likely to be diagnosed or supported early. These are the numbers behind why we built this.
23.8%of Pacific adults live with high or very high psychological distress, among the highest of any ethnic group.NZ Health Survey, 2024/25
2 to 3×more hospital admissions for conditions that could be treated early, so more of us reach crisis and emergency care.Ministry of Health / Te Whatu Ora
~6 yearsshorter life expectancy for Pacific peoples than European or Other New Zealanders.Stats NZ life tables, 2022 to 2024
3 to 4×more likely for Pasifika rangatahi to report a suicide attempt than their European peers.Youth19 survey
The gap is access, not need. Pacific peoples are more likely to experience distress, yet less likely to ever be diagnosed or treated. Pasifika Rise exists to close that gap, early and in a way that fits our families.
For our rangatahi
Reaching young people before crisis
Our rangatahi carry more, and often reach help later. We start early, for tamariki and rangatahi from age 5, with whānau alongside, and we work to take cost off the table so no young person goes without.
Early, before the crisis
Tamariki and rangatahi from age 5 are seen by video, usually within 24 to 48 hours, so we catch things early instead of at the emergency department.
Cost is never the barrier
For many Pasifika families, cost is the reason a young person goes without. We work to keep youth support free at the point of care, so reaching out is never about money.
Whānau and culture, together
Grounded in the Fonofale model, with family, faith and identity part of the care. Younger tamariki are always seen with a parent or caregiver.
Backing this changes the curve. Early, culturally safe support keeps rangatahi out of crisis and emergency care, and builds wellbeing that lasts a lifetime. If your foundation invests in young people and equity in Tāmaki Makaurau, we would love to talk.
About
Who you will see
NZ qualified doctors
New Zealand doctors registered with the Medical Council of New Zealand, including RNZCGP fellows, review assessments, explain decisions in plain language and set a practical plan with you.
NZ health coaches
Health coaches embedded in New Zealand primary care who walk beside you on the everyday changes that move the needle: sleep, movement, kai, routines and habits that make a plan stick.
NZ support workers
Social workers and support workers embedded in primary care who understand housing, work, WINZ and whānau pressure. They help you navigate the system so it works for you.
For GPs and referrers
Refer someone to us
We work alongside primary care, not instead of it. Refer someone for early intervention mental health support and a clear written plan comes back to your practice. See exactly how to refer, what you get back, and how summaries reach your record.
Book a session
Reaching out is the hardest step. We will take it from here.
You can book 2 ways. Start the online questionnaire, or call us if you need help choosing the right path. A clinician reviews your request first, then we aim to contact you within 24 to 48 hours. If online care is appropriate, a secure payment link is sent before your consult.
ADHD support lives in the app
ADHD Check includes screening, review notes, symptom tracking and evidence-based support exercises to bring into your consult.
Heads up: Pasifika Rise is not an emergency service. If you need urgent help right now, free call or text 1737 any time to talk with a trained counsellor, or call 111 in an emergency.
Thank you for reaching out.
We have your request. Our team will review it and aim to contact you within 24 to 48 hours. If things feel urgent before then, free call or text 1737 any time.
That did not send
Something stopped your request from sending, so we have not received it yet. Please email admin@pasifikarise.co.nz or call 09 873 5039, or press “Try again”. If things feel urgent, free call or text 1737 any time.
Good to know
Questions, answered
What is Pasifika Rise?+
Pasifika Rise is an online, Pasifika-led clinic for non-urgent health needs. We help with mental health, ADHD consults, repeat medicines, certificates, second opinions and other requests that can be safely reviewed online.
What is it not for?+
It is not an emergency service, crisis line or real-time monitoring service. If you need urgent help now, call 111. If you need to talk to someone today, free call or text 1737 any time.
Will cost stop me getting help?+
We keep costs as low as we can, and we work to remove them where we can, especially for our young people. Depending on your situation your consult may be funded through ACC or Work and Income. We are always upfront about any cost before anything goes ahead.
How soon will I be contacted?+
Once a clinician reviews your questionnaire, we aim to contact you within 24 to 48 hours. If online care is appropriate, we send a secure payment link and book the next step.
Will you look at my results or records?+
Yes, where they are available and relevant. We may review recent results, screening records, blood pressure, CVD risk, medicines and other notes. With your consent, we may ask your GP for more information.
How does ADHD booking work?+
Start with ADHD Check or the online questionnaire. The app can help with screening, symptom tracking, support exercises and review notes, but it is a support tool, not a diagnosis on its own.
Do I need a referral?+
No. You can book yourself in. Your GP or school can also refer you, and we will keep them in the loop with your agreement.
Is it private?+
Yes. What you share stays between you and your clinician, within the usual safety limits any health service has. We will always be clear with you about that.
Who will I talk to?+
You will be seen or reviewed by New Zealand clinicians, including doctors registered with the Medical Council of New Zealand and RNZCGP fellows. With your agreement, the team can also connect you with a health coach, social worker or support worker embedded in primary care.
How does online work?+
You meet your clinician by secure video from somewhere private, at home. All you need is a phone or a laptop.